Payroll Metrics & Defects Lead

Job Description

Today's way of working is drastically changing due to the transition in the working environment, new competitors on the horizon, and advances in technology. The OneLM Transformation (1

LMX) program, the largest internal program ever undertaken by the company, will re-engineer our business processes with a focus on commonality, interoperability, and a better stakeholder experience.

Embark on an exciting journey with Lockheed Martin's Human Capital Management Project team, where you'll play a pivotal role in transforming our project workstream through modernizing systems to optimize the employee experience throughout the Hire to Retire life cycle. As a member of our People Financial Services organization within Global Financial Services, this role will report through its leader to Director of Global People Services, supporting the implementation of the innovative enterprise Human Capital Management system, SAP Success Factors Employee Central & Employee Central Payroll.

At the Payroll Metrics & Defects Lead, you will drive data‑driven quality for all payroll processes by establishing, monitoring, and continuously improving the metrics framework and defect‑management lifecycle. You will partner with cross‑functional teams to surface root‑cause insights, accelerate issue resolution, and ensure that Employee Central Payroll meets the highest standards of accuracy, compliance, and business continuity throughout the OneLMX transformation.

• Define & maintain a comprehensive payroll‑metrics strategy – identify key performance indicators (KPIs); develop dashboards and scorecards for leadership.
• Own the end‑to‑end defect lifecycle – log, prioritize, assign, and track all payroll‑related defects (functional, integration, data‑quality, regulatory) using the designated ALM tool (e.g., Azure Dev Ops , JIRA, SAP Solution Manager).
• Facilitate root‑cause analysis – lead defect‑triage sessions with functional, technical, and 3rd‑party teams; produce corrective‑action plans; drive implementation of permanent fixes.
• Collaborate with Scrum teams – work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap.
• Monitoring & validation – monitor metric data in near‑real time and to automatically flag anomalies and effectively manage them.
• Report & communicate insights – produce regular (weekly, sprint, monthly) metric reports and executive‑level status updates; highlight trends, risk areas, and improvement opportunities.
• Ensure compliance & audit readiness – confirm that all defect resolutions and metric data meet internal governance.
• Mentor & develop team members – coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement.
• Support post‑go‑live hyper‑care – provide rapid defect response and metric monitoring during the hyper‑care window to guarantee a smooth transition to production.

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, learn more about Lockheed Martin’s comprehensive benefits package here. Lockheed Martin provides the resources and the flexibility to enable inspiration and focus! If you have the passion and courage to dream big, work hard, and have fun doing what you love, then we want to build a better tomorrow with you!

US Citizenship is required due to system access.

• Experience with SAP Success Factors/EC/ECP
• Experience delivering metrics and defect‑management support for a transformation program such as OneLM X, Cloud-First, or AI‑Driven Modernization.
• Proven record of coaching/co‑leading junior analysts or a small team.

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Full‑time Remote Telework:
The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.

Entry level

Full‑time

Human Resources

Defense and Space Manufacturing

Seattle, WA $‑$