Business Development Representative

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Reports to: Business Development Manager
FLSA Status: Exempt

Position Summary

This position is responsible for developing relationships with current and future customers in a given territory to achieve success in selling ISEC’s products and services. They must have a successful track record in closing customer contracts, developing strategic customer relationships and leadership in all sales activities.

Duties And Responsibilities:

• Responsible for achieving regional sales, profit and revenue goals and objectives.
• Responsible for driving client relationships & sales for ISEC scopes of work including, but not limited to: laboratory furniture, doors, frames and hardware, specialties, architectural woodwork, ornamental metals, and medical equipment projects targeting private, industrial, college/university, healthcare, pharmaceutical, biotech and government markets.
• Network with and develop clients through meetings, industry events and participation in local construction affiliations.
• Delivers outstanding customer service which includes responding effectively to customer requests, resolving issues, and meeting all commitments in a timely manner.
• Utilizes market data, trends and forecasting to qualify project leads.
• Prepare and deliver formal Sales presentations to clients.
• Facilitate bid proposal and document controls throughout the sales life cycle and provide proper turnover to estimating and operations.
• Develop an overall sales strategy by assessing project risks, logistics, contract documents, vendors, subcontractors and competitors.
• Proven track record of executing all steps to develop and close large contracts.
• Develop and communicate strategies utilizing internal teams to minimize risk and maximize profit and closure opportunities.
• Prepare and finalize bid proposals to clients.
• Negotiate on ISEC’s behalf for the best possible contract terms.
• Provide pre-construction architectural assistance and budget support to clients.
• Perform all necessary project follow-up, status tracking, closure and price recaps.
• Ability to travel as necessary.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education/Experience

Preferred Qualifications (in addition to minimum qualifications)

• Bachelor’s degree in Construction Management, Business Administration or equivalent
• 3-5 years’ experience meeting or exceeding sales goals
• Experience with construction sales or related fields
• Has an established network of General Contractors

Knowledge/Skills

• Extensive knowledge of ISEC product lines
• Excellent track record of negotiating, relationship building and closing construction sales opportunities
• Developing the ability to close, estimate and negotiate work independently

Minimum Qualifications

• High School Diploma or equivalent and at least 3 years of Construction experience or experience in a related field
• General Construction or specific subcontracting construction knowledge.

Knowledge/Skills

• Proven relationship building skills and excellent interpersonal skills
• Strong presentation and communication skills
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Strong computer skills including Excel, Word, Bluebeam and PowerPoint.
• Must be self-motivated with the ability to work independently as well as a team member

Customer Service

Skills:

• Demonstrates commitment to deliver outstanding service – both with internal and external customers
• Takes ownership to personally resolve customer problems (or find someone who can)
• Listens well, asks clarifying questions, and checks for agreement with customers
• Committed to following-up with customers in all instances in a timely manner
• Strong sense of accountability - ensures that you will do what you say that you are going to do
• Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
• Positive attitude