Assistant General Manager

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents.

About the Role:

This position is part of the Manager-in-Training program, which has the intention of promoting candidates to a General Manager role within 1– 2 years, if the candidate remains employed, expectations of the program are met, and there exists a suitable open role. If they are, this may require you to relocate to that role, which may be located anywhere within the United States.

If at that time, you are not willing or able to relocate, there may not be another open role, which may result in separation of employment at that time. In accepting this Manager in Training role, you understand and acknowledge that your eventual working location is undetermined and, while preferences can be expressed, all location assignments are ultimately dictated by Company need, so no particular regions or locations are promised or guaranteed.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

What You Will Do:

• Support the General Manager in developing a strong understanding of the asset market competition and stakeholder dynamics
• Assist in executing the property’s Five-Year Business Plan (5YP) learning to identify long-term opportunities and understanding strategic decision-making
• Help cultivate a positive workplace culture by supporting the GM in setting expectations communicating goals and monitoring performance
• Participate in developing and managing annual and multi-year operating and capital budgets and assist in analyzing financials to learn strategic fiscal management
• Contribute to maintaining a customer-focused shopping environment by supporting operational efficiencies, guest experience initiatives and resource-maximizing strategies
• Support cross-departmental collaboration-learning how to align on-site property priorities with corporate stakeholders and company KPIs
• Assist in managing operations service partners, vendor relationships and capital projects with a learning focus on ROI efficiency and sustainability
• Follow and help maintain compliance with safety environmental and accessibility regulations while learning regulatory requirements
• Participate in building and maintaining relationships with civic regulatory partners- observing and learning from the GM’s interactions
• Support the GM in aligning property-level strategies with portfolio and 5YP objectives
• Assist in tracking and communicating capital needs leasing updates and redevelopment priorities
• Provide support in gathering and sharing market and tenant insights that inform broader asset strategies

• Assist the GM in identifying local revenue opportunities such as sponsor ships non-traditional uses and short-term leasing
• Support lease administration tasks including rent collection adherence to lease terms and communication with tenants to resolve operational matters
• Provide operational insights to Leasing and Specialty Leasing teams as directed by the GM
• Assist the GM in providing strategic oversight of marketing initiatives to ensure alignment with Foundational and Strategic Marketing priorities
• Support the Marketing Manager’s execution of programs that elevate tenant relations community engagement and traffic/sales performance
• Help integrate marketing efforts with leasing operations and tenant objectives to promote cohesive property results
• Learn to evaluate marketing…