Associate Director, Organizational Change Management Consultant

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.

The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.

We are seeking a highly motivated and experienced Senior Organizational Change Management (OCM) Consultant to join our growing team. In this role, you will play a critical part in helping our clients successfully navigate complex organizational transformations, particularly within the technology sector. You will be responsible for leading and managing high-impact OCM initiatives, from developing effective adoption strategies and communication plans to identifying and mitigating resistance to change.

This includes collaborating with business leaders, mentoring team members, contributing to business development efforts, and ensuring the timely delivery of high-quality OCM solutions. The ideal candidate possesses a strong consulting background, excellent communication skills, and a proven track record of delivering successful OCM outcomes.

This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. Whatever you see for yourself, you’ll find the opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

• Navigate complex organizational structures to effectively deliver OCM solutions.
• Contribute to business growth by supporting proposal development and client presentations.
• Adhere to project governance and reporting requirements.
• Collaborate with business leaders to understand change goals and develop effective adoption strategies.
• Lead and manage high-impact OCM initiatives.
• Mentor and coach team members to ensure high-quality OCM delivery.
• Contribute to the continuous improvement of OCM methodologies and tools.
• Develop and implement effective communication and training plans.
• Ensure the timely and accurate delivery of OCM deliverables.
• Identify and address potential resistance to change.

• Bachelor's degree
• 7+ years of OCM experience in consulting, preferably technology consulting
• Strong consulting skills, including strategic thinking and problem-solving
• Effective communication and presentation skills
• Ability to build strong relationships with clients and stakeholders
• Familiarity with project management methodologies
• Experience designing and delivering training programs
• Strong analytical and organizational skills
• Relevant OCM certifications (e.g., Prosci, AIP, APMG)

• Master's degree in Organizational Change Management or related field
• Process design expertise
• Experience with digital communication and training tools
• Tec…