Engineer - Customer Quality Engineering

Company:

Qualcomm CDMA Technologies, Y.K.

Engineering Group, Engineering Group >
Quality Assurance Engineering

• Focal point for Quality questions, issues and communication with assigned strategic customers.
• Coordinate customer Quality issues and communications for assigned strategic customers across all customer locations.
• Front-line customer communication channel for any Quality, reliability and manufacturing issues. Establish relationship with key customer contacts. Schedule regular visits to customer headquarters and manufacturing sites including contract manufacturing site. Daily/weekly/monthly reports and/or calls as required.
• Provide technical support to customers for better manufacturing with their products including onsite manufacturing support as needed, to reduce No Fault Found, to reduce mechanical damage, reflow issues, etc. to provide reliable trouble shooting techniques & tools.
• Support customer’s part qualification including PPAP preparation.
• Support factory audit and to be ready to travel.
• Define priority among customer corrective actions to be taken and guide implementation.

• Automotive quality understanding
• Good understanding of the key components of individual subsystems and how they are expected to interact.
• Strong semiconductor Quality experience and solid knowledge of semiconductor manufacturing process.
• IC testing understanding key aspects of how IC testing is performed and how ATE test flow it correlates with system behavior.
• IC reliability – knowledge of IC reliability and symptoms of long term failures

• Bachelor's degree in Engineering, Applied Sciences, Information Systems, Computer Science, or related field.
• Minimum 2 years’ experience in Quality function in semiconductor industry
• Minimum 1 years’ hands on customer support / customer Quality engineering
• Hands on knowledge / application of Quality tools, statistics and problem solving techniques.
• BT/Wifi system operation knowledge highly desirable

Applicants:
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disabili or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.

Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies:
Our Careers Site is only for individuals seeking a job ffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location.

Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.