Resident Services Coordinator

HIRING RANGE AND BENEFITS:

Hiring Range: $25 - $29/hour DOQ

Duration:
Two-year term, with anticipated extension

Applications will be accepted through October 31st, 2025.

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:

• Medical, dental, vision health plans.

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.

• Paid life insurance.

• Employee wellness program.

• Long term disability

• 13 paid holidays per year plus vacation and sick leave.

• Select Summer Fridays off (if applicable)

• Excellent work-life programs, such as flexible schedules, training opportunities, and more.

1. Provide service coordination to individual residents to support housing stability, economic development, education, and health and wellness. Activities include:

• Supporting individuals with IDD, BI, and autism to apply for housing and benefits, including gathering required documents.

• Conducting needs assessments to identify the social, health, and wellness needs of residents.

• Developing structured skill-building plans tailored to individual needs, integrating assistive technology to enhance learning and independence.

• Developing long-term housing planning for individuals with aging caregivers.

• Collaborating with individuals with IDD, BI, and autism, their caregivers, and community stakeholders to identify systemic barriers and advocate for long-term housing solutions.

• Working with other BHP staff to review residents  status, consulting with site teams and communicating with service providers and/or family members regarding residents  needs.

• Assisting property managers with lease and building community issues.

• Maintaining an annual work plan, monthly program reports, and reports on outcome measures.

• Collecting and maintaining accurate data on individuals  demographics, service utilization, skill development progress, and housing outcomes.

• Using data to inform and improve housing and support services.

• Researching and maintaining a database of available housing and other resources and/or services and their eligibility requirements.

• Preparing data for community-based presentations and funding reports to advocate for sustained and expanded housing support for individuals with IDD, BI, and autism in Boulder County.

• Advising Imagine! & BHP leadership on current best practices in housing and other resource navigation in Boulder County.

• Coordinating activities for interns or volunteers as assigned.

2. Develop, implement, support, and monitor a variety of educational, social services, health and safety, and recreation programs to benefit BHP residents with IDD, BI, and autism. This includes:

• Supporting community organizations to provide effective onsite programming to residents.

• Assessing residents with program needs in various ways, including informal surveying, needs assessments, and community meetings.

• Coordinating with community service providers to ensure seamless support.

• Collaborating with BHP’s Activities Coordinator to plan and organize activities to engage residents and promote a healthy community.

• Coordinating, publicizing, and promoting programs.

• Represent BHP and Imagine! At public meetings, training sessions, and community outreach events.

3. Promote community building and leadership development with residents. This includes:

• Conducting individual assessment interviews and participating in community meetings with residents of assigned sites to identify personal and community needs and assets, and to gain resident participation in community problem-solving and on-site programming.

• Assisting residents to create informal support networks among themselves with family and friends.

• Encouraging community contributions through volunteer opportunities.

• Promoting communication with residents and community building at assigned sites through newsletters, written announcements, educational programs, and community meetings.

• Participate in BHP team meetings focusing on investigating and resolving community, maintenance, and resident issues.

4. Work with other BHP departments to develop policies and procedures to promote resident cooperation and lease compliance.

5. Represent BHP and Imagine! through participation in professional organizations, meetings, and public speaking events.

6. Perform related duties as required by management to meet the needs of BHP and Imagine!.

7. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to BHP property.

8. Regular, predictable attendance is an essential function of this position.

9. Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic…