Medical Receptionist Arapahoe ; Boulder

Medical Receptionist (Full-time) - Boulder Medical Center Arapahoe Location (Boulder, CO)

Be the Smile That Makes a Difference! Are you passionate about helping others and creating a warm, welcoming environment? Whether you have experience as a medical receptionist or are just starting your career, we’re looking for friendly, organized individuals who take pride in delivering outstanding customer service.

As the first person patients see or speak to, you’ll create a positive, reassuring experience from the very first interaction—whether in person or over the phone. Your compassion, professionalism, and positive attitude will set the tone for each visit.

• Answer the telephone promptly, evaluating patient needs to determine appointment type.
• Summarize appointment details before ending the call.
• Manage all phone functions (transfers, hold, forwarding to after‑hours system).
• Accurately record patient name, numbers and demographic information with correct spelling and punctuation.
• Schedule, reschedule, or cancel appointments according to provider preference and scheduling protocol.
• Navigate and operate the Electronic Medical Records system, arriving patients for appointments and inputting relevant information.

• Good judgment, professionalism and discretion when screening calls, answering inquiries and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette with tact and diplomacy.
• Excellent customer service and communication skills.
• Strong computer and data‑entry skills.
• Strong grammar and spelling ability; able to read, write and understand English.
• Neat, well‑groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance preferred.

• High school diploma or equivalent.
• Associate’s degree or some college coursework in Business or Healthcare Administration preferred.

• One year of previous work experience involving public contact, preferably with heavy phone usage.
• Previous experience with patient scheduling in a hospital or clinic setting preferred.
• Bi‑lingual ability (Spanish) a plus.

Hourly pay range: $17.19 – $22.92 (full range $17.19 – $25.79).

Benefits for full‑time employees: medical, dental, vision, flexible spending, company‑paid life insurance, RTD Eco Pass, 401(k), paid time off, and six paid holidays annually.

Boulder, CO (Arapahoe location, 4745 Arapahoe Ave, Suite 200).