Bilingual Patient Navigator

Bilingual Patient Navigator

Boulder, Colorado | Full-Time, 37–40 Hours/Week | Hybrid | Non-Exempt
Pay Range: $25–$27/hour

This is a hybrid position based in Boulder, Colorado and requires weekly in-person work at Boulder Valley Health Center. Candidates must be able to reliably commute to our Boulder clinic.

Join a Mission-Driven Healthcare Team

Are you passionate about helping people navigate healthcare, overcome barriers, and feel supported throughout their care journey?

Boulder Valley Health Center (BVHC) is seeking a bilingual Patient Navigator to connect patients with appointments, financial assistance, community resources, referrals, transportation, and follow-up support while helping them understand their care and available options.

This position is ideal for someone who is compassionate, resourceful, organized, and committed to health equity, reproductive freedom, and patient-centered care
. You'll work closely with patients, clinical teams, and community partners to improve access to care and help patients move through complex healthcare needs with clarity and confidence.

About BVHC

Founded in 1973, Boulder Valley Health Center (BVHC) is a leader in reproductive and sexual health care within our community. Our mission is to offer accessible, confidential, evidence-based, and compassionate health care, including abortion, family planning, gynecology, gender-affirming care, community education and sexual health support. We strive to make quality health care available to all, particularly those who experience unique barriers to access, such as people who are low-income or uninsured, monolingual Spanish speakers, youth, LGBTQIA+ persons and people with disabilities.

BVHC helps create an informed community of people who are empowered to make health-related choices that support vibrant, full lives.

Why Work at BVHC?

At BVHC, your work has a direct connection to our mission and the patients we serve. We are a small, collaborative organization where employees have the opportunity to make an impact, improve systems, and work closely with colleagues across departments.

Benefits and perks include:

As part of your employment with BVHC, you will be eligible to participate in our comprehensive benefits package, which includes:

• Medical, dental, and vision insurance
• 403(b) retirement plan with employer match
• Employer-sponsored life and long-term disability insurance
• Employee Assistance Program (EAP)
• Fitness reimbursement
• 15 PTO days annually
• 6 sick days
• 9 paid holidays
• 1 floating holiday
• Paid meal and rest breaks in accordance with BVHC policy and applicable requirements

What You'll Do

As our Patient Navigator, you will help patients access and move through care with confidence. This role connects patients to appointments, resources, financial assistance, referrals, and follow-up support while helping address barriers that may make care harder to access.

• Serve as a knowledgeable resource on BVHC services, community programs, and local and national support resources
  .
• Guide patients through their care journey, including appointments, treatment plans, referrals, follow-up, and coordination of complex care needs.
• Identify and address barriers to care
  , connecting patients with transportation, housing, financial assistance, support groups, Medicaid, abortion funding, and other community resources.
• Help patients understand medical recommendations, abnormal test results, and available options so they can make informed decisions about their care.
• Provide compassionate,
  trauma-informed and patient-centered support
  , using motivational interviewing and goal-setting techniques while maintaining appropriate professional boundaries.
• Develop and maintain accurate community resource directories and referral…