Banquet Captain; Shift Supervisor

Requisition Number: 75476

Location:

Boulder, Colorado

City:
Boulder

State:
Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date: 20-Oct-2026

Date Posted: 13-Oct-2026

The Department of Campus Dining and Hospitality (CD&H) at the University of Colorado, Boulder is seeking applications for a Banquet Captain (Shift Supervisor)! This is a hands-on position that provides oversight and leadership in the CD&H catering department. This role assigns and coordinates the activities of fulltime, student, and temporary staff involved in the preparation, set-up, service, and clean up associated with assigned event or service.

The Banquet Captain is accountable for the cleanliness and proper functionality of the following areas and associated staff: food and beverage preparation and service, dish‑washing, banquet and event spaces, storerooms, catering vehicles, loading dock and all storage areas. They will also input in the development of protocol for service standards and determines break schedules for all staff based upon organizational needs and staff schedules, all while offering excellent customer service in a team‑oriented and supported environment.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The Division of Student Life consists of 36 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder. At CU Boulder, dining is more than just a meal‑it's an experience. Our award‑winning dining venues serve fresh, sustainable, and innovative cuisine crafted by a passionate team dedicated to your well‑being.

Every year, we proudly serve over 3 million meals, fueling healthy bodies and minds with options that are as delicious as they are nutritious. From community‑building events to hands‑on food education, we're here to help Buffs build lifelong habits for a healthier future.

• Navigate customer complaints and make decisions in the best interest of the operations and its guests.
• Resolve disputes between staff and others, as well as notify appropriate campus resources as needed.
• Ensure all department processes for food safety monitoring and A9 allergen labeling are followed during scheduled shift and determine corrective action when out of compliance, including verifying accurate labeling, troubleshooting equipment and staff education.
• Conduct audits of efficiency and effectiveness to manage and control costs.
• Offer recommendations and solutions to the leadership team to improve daily operations of functional areas.
• Assist in creation of standardized operating procedures and training methods.
• Ensure all areas are set up and broken down in accordance with Standard Operating Procedures (SOPs), ensuring that all events or services meet department standards.
• Comply and enforce sanitation regulations and safety protocols.

• Assist in staff recruitment, training and onboarding processes.
• Empowers other to make decisions in areas within their span of control.
• Assigns daily tasks and ensure that they are completed efficiently and on time and that assigned areas run smoothly.
• Ensure employees follow assigned schedule, appropriate break times and follow proper procedures of all leave requests.
• Responsible for performance plans for direct reports and hold employees accountable, following progressive…