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IT Support Specialist

Job in Boulder, Boulder County, Colorado, 80301, USA
Listing for: BEOCOM Technologies, LLC.
Full Time position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Provide expert-level technical assistance to end-users, ensuring fast resolution of IT issues and high levels of customer satisfaction.

Overview

Provide expert-level technical assistance to end-users, ensuring fast resolution of IT issues and high levels of customer satisfaction.

Responsibilities
  • Troubleshoot and resolve hardware, software, and network issues.
  • Provide remote and on-site technical support.
  • Maintain accurate service tickets and documentation.
  • Assist with onboarding and training of users.
Qualifications
  • 2+ years in IT support/helpdesk roles.
  • Strong customer service skills with technical expertise.
  • Knowledge of Windows, macOS, and basic networking.
Benefits & Growth
  • Career path toward systems or network engineering roles.
  • Paid certifications and professional training.
  • Full benefits package and advancement opportunities.
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