Senior Product Designer

As the leading provider of Cybersecurity-as-a-Service (CSaaS), RADICL is revolutionizing advanced cyberthreat protection for small and medium-sized businesses (SMBs) in the U.S. Defense Industrial Base (DIB) and other regulated industries. No longer should SMBs be satisfied with lack luster solutions delivering lack luster protection. RADICL is ushering in a new era of turn‑key and affordable cyberthreat protection via its AI‑powered virtual SOC platform that allows human and digital agents to quickly and seamlessly become SMBs’ day‑to‑day compliance and security operations team.

RADICL’s turn‑key CSaaS offering uniquely combines compliance management with AI and expert‑driven 24/7 security operations. We guide customers to regulatory and best practice adherence with standards like CMMC and NIST CSF while also delivering 24/7 threat monitoring, deep‑spectrums threat hunting, incident response, vulnerability management, and security awareness training.

With RADICL, customers can stay mission focused, confident their front, rear, and flank are protected, affordably and without compromise.

If you’re excited about working with industry experts to help SMBs focus on growing their businesses without the constant worry of security and compliance risks, we invite you to join us in our mission to protect American businesses and drive innovation in cybersecurity.

We are seeking a Senior Product Designer who is passionate about designing and validating intuitive, powerful UI and agentic workflows. You will work directly with security service providers using our vSOC platform and with end‑users who operate it self‑service—ensuring the product is discoverable, delightful, and highly productive for both user groups. You will partner with Product Management and Engineering to shape experience concepts, rationalize feasibility and cost, and bring solutions to market quickly in an iterative, evidence‑driven manner.

You enjoy fast‑paced environments, bring a positive attitude, and excel at getting things done. You enjoy being part of a high performing team and are also able to self‑direct and self‑start. You consider yourself to be top tier talent and are eager to help others raise their game. You enjoy working with customers, are an excellent communicator, and able to engage and interact with people of various backgrounds and skill levels.

You want your work to have meaning, to be important. You want to be part of creating something great.

• Human + Agent Experience Design
• Design workflows where humans and intelligent agents collaborate to solve problems, troubleshoot threats, and complete security tasks efficiently.
• Lead UX for distributed SOC operations—supporting high‑urgency, high‑clarity decision flows.
• Work directly with service provider analysts to deeply understand their workflows and how a vSOC platform enables scale.
• Engage with SMB end‑users to ensure the product is easy to adopt, onboard, navigate, and realize value from without expert knowledge.
• Design Delivery
• Create wireframes, information architecture, interaction models, and low‑to‑high‑fidelity prototypes (clickable and testable).
• Translate conceptual workflows into clear, testable UX solutions.
• Rapid User Testing & Validation
• Facilitate usability tests, discovery interviews, and structured feedback loops.
• Turn user insights into hypotheses and iterative design improvements.
• Cross‑Functional Collaboration
• Work hand‑in‑hand with engineers to ensure solutions are actionable, performant, and mindful of technical constraints.
• Partner with Product to prioritize the right problems, validate assumptions early, and rationalize decisions against cost and complexity.
• Contribute to the growing design system, accessibility standards, design patterns, and UX guidelines for an AI‑driven security platform.

• 5+ years of experience in UX Engineering
  , UX/UI Design
  , and Product Design — ideally within a SaaS or security/IT operations environment.
• Effective workflow and interaction design
• Data‑dense or operational tool UI
• Design + engineering collaboration
• Proficiency with leading design tools such as Fi…