Sr. Engineer

We are seeking a customer-focused IT support professional with a strong background in troubleshooting computer issues and delivering exceptional technical support. This role involves hands‑on infrastructure support, including network, telecommunications, printing, and server equipment, as well as computer hardware break/fix, diagnostics, and troubleshooting in an on‑site environment.

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

This role offers the chance to join a company that prioritizes both people and performance‑where your contributions directly impact client success while giving you room to grow and develop professionally.

Acara is a premier recruiting and workforce solutions provider‑we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Prepare, configure, and verify the functionality of IT systems and hardware components before field deployment.
• Diagnose equipment failures, perform routine repairs, and test components and systems to ensure proper operation.
• Perform physical deployment, installation, and tracking of IT hardware and assets.
• Repair and replace network cable connectors and data drop connections as needed.
• Install, test, maintain, and repair telephone systems and related equipment.
• Perform data cable termination and activation in telecommunications closets, including activating network data drops.
• Assist with the installation, maintenance, troubleshooting, and repair of telecommunications and telephone switching equipment used for data processing and transmission.

• High School Diploma or GED
• Minimum 3 years of experience with technical experience consisting of physical IT hardware deployment and asset tracking
• Minimum 3 years of experience in technical experience consisting of operation systems such as Windows, Unix/Linux, or Apple.
• Minimum 3 years of experience in providing technical support in an in‑person setting

• Experience with customer support and handling customer concerns

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• Clean driving record as an MVR will be ran.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Possible lifting may be required up to 50 lbs.
• Successful candidate must be able to obtain and maintain a Security Clearance

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Talent Rise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.