Client Specialist

Boulder County Community Services Department is seeking to hire multiple Joe Pelle Center (JPC) Client Specialists (CC1 or CC2). These positions report to an Operations Supervisor who reports to the Operations Manager. These positions supervise clients and are responsible for all operational and security elements  JPC is a 252-bed alternative sentencing facility that houses non-residential and residential sentencing programs utilized in Boulder County.

We are seeking an excited, progressive, creative, innovative and inspired individuals who can demonstrate the Community Justice Services (CJS) values of Courage, Compassion, and Connection and deliver high quality services to clients at the Joe Pelle Center.

These are full-time, benefited positions that will work four 10-hour shifts, either day shifts (6:00am - 4:00pm), swing shifts (2:00pm - 12:00am), or night shifts (10:00pm - 8:00am). These positions will work out of 3260 Airport Rd, Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

• 2026 (CC1) Hiring Salary Range: $57,852.00 - $70,650.00 Annually
• 2026 (CC2) Hiring Salary Range: $63,828.00 - $77,886.00 Annually

• Phone Screening:
  Week of January 12th
• First Round Interviews:
  January 21st and 22nd
• Reference Check:
  Week of January 26th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit student aid.gov for more information.

• Engages in the daily operation of all security functions, facility activities, and exercises direct and indirect supervision over clients
• Supervises safety, security and movements of staff and clients throughout the facility with the use of various types of equipment and software such as Closed Circuit Television (CCTV), continual monitoring of interior/exterior spaces, hand-held radios, facility intercom system, audio/visual entry devices and the Unify facility management system
• Ensures the safety and security of facility and control of contraband including conducting searches of clients, client possessions and client living areas; conducting security checks of facility, facility perimeter, windows, doors, and work areas; supervising client services such as food service, laundry service mail and supervising business and personal client visitation
• Supervises and conducts standard correctional facility activities such as head counts, client searches, client substance use testing, etc., and when necessary, administers like activities with clients such as reasonable suspicion substance use testing
• Coordinates with vendors/service providers, in the continual delivery of client food and laundry services and immediately reports any staffing, operational or equipment concerns or issues to the Operations Supervisor on duty
• Adheres to local/state/ federal statutes, program standards, policy/procedures and guidelines for community-based adult correctional facilities, alternative sentencing programs and criminal justice organizations
• Maintains training and/or certification for elements required by either federal, state or local statute, such as Prison Rape Elimination Act (PREA), and for emergency response, standard evacuation procedures and administration of lifesaving techniques such as Cardiopulmonary Resuscitation (CPR), Automated External Defibrillators (AED), Narcan, etc.
• Ensures client behavior and the application of disciplinary rule and regulations
• Performs administrative and record keeping duties in support of program; documents client behavior, program activities, facility and client records retention or other types of administrative duties required by state and local statute
• Attends training through Boulder County Human Resources (HR), Community Justice Services (CJS) and conferences to keep current on job skills and current justice trends
• Participates in monthly staff meetings as required
• Develops and maintains positive working relationships with referring agencies, as well as members of the public
• Arranges transport as needed for clients
• Participates in daily shift change to ensure smooth and consistent operations of the facility
• Maintains understanding and complies with Boulder County, CJS, and Juvenile Assessment Center (JAC) policies and procedures
• Maintains all certifications required by the CJS
• Engages in learning and development utilizing appropriate training opportunities
• Performs related work, as required
• May be reassigned during emergency situations

PLEASE NOTE
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When completing your application describe all relevant education and experience, as…