Ranger Operations Program Manager

It’s a great time to join the City of Boulder!

January 4, 2026

Full Pay Range: $69,118.40 - $

Generally, the hiring range is from the minimum up to 80% of the range. This is a full‑time salaried position.

40

Non Union (30+ Hours)

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Under general direction of the Ranger Leadership team, leads extensive project management, policy review and development, and executive administrative support for the Ranger workgroup. Responsible for training coordination, quartermaster duties, and facility support for all Ranger services and functions as directed. Serves as a liaison and represents the Ranger workgroup on department‑wide projects when assigned. Follows the OSMP Ranger Naturalist Mission to “strive to be models of excellence in environmental stewardship, resource protection, and community safety while providing exceptional customer service and elevating the visitor experience.”

• Research and develop Ranger‑related policy to guide operations.
• Manages the development and review of policies, programs, and other operational guidance, working with Ranger Leadership and Ranger Workgroup teams.
• Ensures final products are appropriately reviewed to ensure consistency with other relevant guidance.
• Develop project plans, timelines, deliverables and metrics relevant to the implementation of the Ranger Strategic Plan and other department initiatives.
• Leads the development of the workflow, manages meetings, tracks and communicates project status to Ranger Leadership Team and Rangers through updates and reports.
• Manages complex projects such as the Ranger Operations Manual (ROM), including the review of ROM policies, necessary updates, as well as additions to standard operating procedures (SOPs).
• Coordinates feedback from the Ranger Senior Manager, Supervisors, Rangers, Boulder Police Department (BPD), City Attorney’s Office (CAO), City Racial Equity Staff, Human Resources, Risk Management staff and union representatives on all updates, changes and new policies or procedures. Manages internal discussion and communication to resolve comments to support timely decision‑making.
• Works with staff in the Boulder Police Department (BPD) and City Attorney’s Office (CAO) to understand changes to relevant federal, state and municipal law enforcement and Ranger Services laws and regulations. Stays up to date on the relevant legal policies of partner agencies and manages internal review of related policies.
• Provides opportunities for efficient project completion by team members including clear requests, feasible timelines, check‑ins as needed, and encouraging acknowledgement.
• Solicits feedback from team members for process improvement and modifies process when practicable.
• Keeps projects on task and makes decisions in a timely manner sometimes with incomplete information and under tight deadlines.
• Responds by managing emergent projects as required and communicating pertinent information to staff.
• Supports the mentorship of Ranger workgroup staff for increasing organizational capacity and improving the quality of service delivery.
• Coordinates, schedules, plans, documents and manages ongoing training logistics for Commissioned (POST) and Limited Commission (LC) Rangers.
• Documents all mandated training, tracks any changes in requirements, and ensures enough training opportunities are available to maintain all required certifications in law enforcement, emergency medical, wildland fire and environmental education.
• Works with external training providers (such as contractors, Boulder Police Department and Boulder Fire Department) to schedule trainings that do not overlap, maintains schedule.
• Reviews policies with training needs and curriculum and recommend changes. Keeps abreast of changing requirements and state‑mandated trainings required by law – this will require communication with BPD training staff and POST.
• Develop partnerships and coordination with the…