Residential Service Officer

Residential Service Officer

Requisition Number:69270 Location: Boulder, Colorado City: Boulder State: Colorado Employment Type: University Staff Schedule: Full-Time Posting Close Date:05-Jan-2026 Date Posted:23-Dec-2025

The Division of Public Safety at CU Boulder encourages applications for a Residential Services Officer (RSO)! The RSO Unit provides residential safety patrols to detect and enforce policy violations and support emergency and non-emergency needs within housing units in the CU Boulder campus community. This position maintains a visible presence through active patrols and serves as a liaison with CU Residence Life year-round.

The RSO acts as a point of contact for Hall Directors, Night Staff, and Resident Advisors, ensuring safety and operational coordination. Daily communication with Residence Life staff and Division of Public Safety (DPS) staff is essential to maintain a safe environment during routine and emergency situations. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.

We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices. The University of Colorado (CU) Boulder is one of America’s leading research universities and the flagship of the CU System.

As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students. At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community.

Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow.

• Conduct active foot patrols throughout residential facilities, including stairwells and hallways, for 8-10 hours per shift.
• Patrol exterior grounds via foot, bicycle, or vehicle in all weather conditions.
• Detect and investigate potential policy violations; take appropriate action to maintain safety and notify authorities.
• Respond to emergency and non-emergency situations in the housing units, ensuring personal and community safety.
• Communicate and document all interactions accurately using reporting systems.
• Identify hazards and threats quickly and implement appropriate solutions.
• Maintain proficiency in emergency response protocols.

• Prepare detailed, accurate reports of incidents using DPS systems.
• Ensure reports meet professional standards.

• Complete ongoing training to maintain readiness for patrol, special events, and emergencies.
• Stay current on public safety practices.
• Maintain trainings/proficiency in First Responder, CPR/First Aid, AED, Incident Command Systems, and other safety skills.
• Participate in special projects supporting departmental and community needs.

The starting salary range for this position is $53,000 – $58,000 annually.

At the , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO…