Part-Time Retail Bar Pharmacy Agent

Job Title:

Pharmacy Agent (Bar & Reception)

Part-time

$16 Per Hour + tips

Estimated, 3-4 days per week with a strong afternoon, evening & weekend focus. Approximately 20-29 hours per week (additional shift coverage as needed). Must be available between 2:00 PM to 8:00 PM.

Bountiful, Utah

Paid Time Off (PTO), Paid Holidays, 401(k), employee discount

At Wholesome Co, you’re not just taking a job; you’re joining a team that’s constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark.

We’re committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at Wholesome Co is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture.

Wholesome Co is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah’s population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of Wholesome Co-branded products showcase our innovative, vertically integrated approach.

Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join Wholesome Co, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people’s lives.

Pharmacy Agents assigned to Retail Bar & Reception are responsible for creating an exceptional patient experience by welcoming patients, assisting with check-in, and guiding them through their in-store purchases. This role helps patients find products that meet their needs, collaborates with pharmacists when consultation or assistance is required, and addresses patient questions or concerns. Pharmacy Agents are expected to provide knowledgeable, friendly, and efficient service while delivering a five-star experience during every interaction.

• Provide assistance to patients for in-store purchases
• Build deep knowledge of cannabis and the products Wholesome Co offers, and explain them to patients in clear terms anyone can understand.
• Guide patients through the menu to help them find the products that fit their needs.
• Deliver strong customer service across the business, from picking and packing online orders to explaining the differences between strains.
• Follow all state compliance guidelines.
• Take direction from management and the pharmacist team, and offer feedback when appropriate.
• Complete all required medical, state, and company trainings on time.
• Navigate and communicate effectively using company tools, including Microsoft, Google, Slack, and email.
• Learn and follow Wholesome Co policies and procedures
• Report to work on time and be a reliable team member.
• Act responsibly and prioritize patient and coworker safety at all times.
• Approach patients and coworkers with empathy, friendliness, and a positive attitude.
• Assist with Fulfillment and Retail Dispense operations on an as-needed basis.
• Identify areas for improvement and bring forward ideas to solve problems.
• Provides customer support to medical patients within the pharmacy by…