Patient Care Coordinator

Job Description

Mountain Land Physical Therapy is hiring a friendly, organized, and tech‑savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection while creating a welcoming clinic environment. This position includes full training and mentorship and is ideal for both experienced medical receptionists and those new to healthcare.

• Greet and check in patients, creating a friendly and professional first impression
• Manage physical therapists' schedules using our scheduling software
• Collect co‑pays, co‑insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team‑oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

• High school diploma or equivalent
• Friendly, professional communication skills

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Job Type: Full-time

Location: 74 East 500 South, STE 104, Bountiful, UT 84010

Schedule: Full-Time, Monday - Friday during clinic hours

Pay Range: $16 - $18 per hour

Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks

Interview Process: 1. Apply online
2. Self‑paced online assessment (20‑25 minutes) 3. In‑person interview (30‑45 minutes) 4. Offer and training

Seniority level: Entry level