Membership Sales and Member Associate Dog Health and Hygiene
Listed on 2026-01-01
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Sales
Retail Sales, Customer Success Mgr./ CSM
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Employee discounts
- Free uniforms
Do you love dogs and have sales experience? This could be the job for you. We're looking for a high-energy, experienced sales professional to join our team promoting dog health and wellness to the dog parents of Bountiful. Great earning potential and opportunity for growth.
Perks and Benefits :- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; sales bonuses
- Merit-based pay increases
- Complimentary service membership
Wage: $13 - $14 / hour plus tips, commission.
About the Position:Membership Sales and Member Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:- Sales experience and confidence (membership sales are highly valued!)
- Customer service experience (retail, restaurant)
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Willingness to work in a smoke-free environment
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Member Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:- Drive membership sales through health and wellness education
- Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage customer expectations;
Resolve customer concerns;
Retain memberships - Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
- Ability to connect with customers (both canine and human!) and provide outstanding customer service
- Confidence in recommending and selling services and products
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
Accountability; hold oneself and others to Scenthound standards
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