Receptionist, Administrative​/Clerical

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high-performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist, you will focus on wow clients now and in the future. Your day will include answering phones, greeting clients, matching clients with the right tax professional, scheduling appointments, ensuring all client needs are met, maintaining office cleanliness, and performing other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Prior sales/marketing experience.
• Customer service experience in a fast‑paced environment.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Experience in a client-facing role.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs have been met during service (in person, over the phone or virtually).
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

$11.00 - $27.00/hour. Local minimum wage laws apply. Successful candidates may have additional incentive compensation or short‑term incentive plans based on job‑related factors.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, employee stock purchase plan (additional eligibility).
• Associate tax preparation benefits, business travel accident insurance, virtual fitness center programs.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Bourbonnais, IL