Team Administrator

Team Administrator

Dorset Health Care University NHS Foundation Trust

The closing date is 04 January 2026

Are you a highly organised Administrator seeking to join a supportive and compassionate team? The Integrated Bournemouth East Community Mental Health Team is looking for an Administrative Assistant to provide essential support to a multidisciplinary team, ensuring the smooth running of daily operations and patient‑related administrative tasks.

You’ll be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), experienced in minute taking, and confident in audio and copy typing. Strong attention to detail, the ability to work under pressure, and experience using clinical systems such as RiO are highly desirable.

Excellent communication skills are essential, as you’ll liaise with healthcare professionals, patients, and carers, often handling sensitive conversations with empathy and professionalism. Flexibility, responsiveness, and strong IT skills are key to success in this role.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

To ensure the provision of effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs, and other agencies, maintaining good communications between staff members of the Trust, GP Practices and outside representatives demonstrating discretion and confidentiality.

To attend meetings as required and take and transcribe formal minutes  have access to team diaries, plan and organise activities and events including meetings and multi-disciplinary meetings with internal and external organisations as requested.

Ensure letters, memorandums and reports are of high quality and are complete in terms of presentation and accuracy and adhere to Trust Policy and guidelines.

To ensure that patient appointments are made effectively and in a timely manner using the Electronic Patient Record.

To ensure the maintenance of accurate information on patient records systems, databases, and spreadsheets.

Be responsible for accepting referrals from a range of sources, screening for appropriateness, gathering information and registering on the patient record.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

At Dorset Health Care we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We’re a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When…