Senior Administrative Officer

Job Title:

Senior Administration Officer Role Purpose

• Provide comprehensive and efficient administrative support to individuals and teams.
• Assist the local authority in achieving service continuity and objectives.
• Undertake a range of more complex administrative and support activities.

• Act as a point of contact for internal and external enquiries, resolving complex issues or escalating when necessary.
• Perform straightforward data analysis and produce reports from multiple sources.
• Carry out financial administration tasks in line with defined procedures.
• Arrange meetings and events, including diary management, agenda preparation, minute-taking, and follow-up of actions.
• Maintain and manage manual and electronic systems, ensuring accuracy, confidentiality, and security.
• Identify and implement opportunities to improve processes and enhance administrative support.

• Experience providing administrative support and working with partner organisations such as other local authorities or health partners.
• Knowledge of relevant service areas and specialised administrative processes.
• Understanding of a range of systems, processes, and procedures, some of which may be complex.
• Proficiency in IT packages including Word, Excel, and PowerPoint.
• Strong communication skills to handle complex enquiries professionally.
• Ability to plan, prioritise, and use initiative to provide proactive support.

• May supervise or guide junior support colleagues.
• No direct budget responsibility.
• Planning typically occurs over days and weeks.
• Full-time, temporary role until the end of September (extension possible).