Administrative Assistant

We are looking for an Administrative Assistant to join our dedicated and supportive Community Support Team.

The Community Support team provides housing related support to individuals living in supported accommodation. The service assists people to maintain their independence within the community, thus preventing loss of their home or tenancy and/or otherwise unnecessary use of more institutional forms of care by supporting individuals to gain, re‑learn or maintain life skills in order to carry out their own day-to-day tasks, such as cooking, cleaning, laundry, budgeting and paperwork.

We are seeking candidates who have a genuine wish to make people’s lives better by actively supporting our clients in a person‑centred way. You should be a strong team player with a positive attitude and a flexible approach.

• Responding to enquiries from clients, families, and professionals, ensuring they are directed to the appropriate team member or resource efficiently and courteously.
• Performing administrative tasks, including drafting letters, internal communication, reports, forms, and templates with accuracy and attention to detail.
• Managing and maintaining confidential records, including creating and interrogating data within specialised IT systems, ensuring data integrity and compliance with confidentiality requirements.
• Providing comprehensive office support services, such as organising filing systems, collecting and analysing manual data, managing stationery supplies, preparing accurate meeting minutes, and processing and verifying accounts and invoices.

• Strong organisational and time management skills.
• Good interpersonal skills with the ability to communicate effectively.
• Competent IT skills with experience using Microsoft systems including Word, Excel and Outlook.
• A minimum of GCSE grade C (or equivalent) in Mathematics and English is required.

Part‑time – 18 hours per week

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients’ families. This extends to respite care for families and carers.

We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

• Career Progression: excellent opportunities to develop and learn.
• Generous Holiday Allowance: 26 days not including bank holidays, rising to 29 with length of service (pro‑rata for part‑time).
• Employee Assistance Programme:
  We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.
• Occupational Sick Pay:
  We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you’re cared for when you need it most.
• Company Contributory Pension Scheme: we contribute 3 %
• Morbus Commuter Club: savings on bus travel across Bournemouth, Poole and Christchurch
• Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more).

Take the first step towards a fulfilling career with Tricuro. We can’t wait to welcome you to our growing team!