Practice Support Manager

We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We are excited to offer a new role for a Practice Support Manager at our modern, centrally located Bournemouth office, close to rail and bus links. The role focuses on organising, tracking, and coordinating key compliance and regulatory processes, ensuring they run smoothly, consistently, and on time. It is a senior, hands‑on support role for someone who is highly organised, systems‑minded, and comfortable working across teams.

• Oversee client onboarding and anti‑money laundering processes
• Support partners with company secretarial and engagement letter management
• Review client fees and assist with proposal preparation
• Maintain and analyse practice data
• Support operational teams in client interactions
• Provide leadership and support to the administration team
• Recommend and implement best practice in practice administration processes
• Lead and deliver practice administration projects

• Experience in an administrative, coordination, or operational support role ideally within an accounting practice or other professional services environment
• Strong IT skills and confidence working with systems, data, and documentation
• Experience with Microsoft Office 365, Teams and Co‑pilot; comfortable using web‑based systems. CCH experience would be beneficial
• Highly organised with strong attention to detail
• Confident and professional communicator, including with partners
• Process‑driven with the ability to follow up and ensure standards are met
• Strong IT capability and confidence working with systems and data
• Discreet, trustworthy, and commercially aware
• Proactive, improvement‑focused, and able to adapt under pressure

• Pension scheme
• 23 days annual leave (excluding bank holidays) increasing by one day per year of service up to a maximum of 28 days
• Group life assurance 4 × salary
• Hybrid working – 2 days at home subject to office demands
• Opportunity to purchase additional holiday days
• Access to employee benefits portal – cashback and vouchers on everyday purchases
• Employee Assistance Programme
• Employee Referral Bonus
• Regular training and development – continuous support for professional qualifications and personal goals

TC Group is growing and changing at quite a pace! We are an ambitious group of people with the same aim – to create a consistent, high‑quality experience for our clients. We support more and more of the UK's ambitious business owners, SMEs and large corporations, and it is a real team effort. We are an equal opportunity employer and welcome candidates from all backgrounds.

We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide sponsorship.