Facilities Assistant – Maternity

Location:

Bournemouth

Salary:
Up to £24,000 + annual bonus of 5% based on company performance

Benefits: 20 days' holidays + Bank Holidays, birthday off paid, Christmas shutdown as extra holiday, Simply Health cash plan, staff socials, free parking permit, death in service

Hours:

9am-5pm Monday-Friday, 1 hour unpaid lunch, 35 hours per week, office based

Candidates must have their own car insured for business use, should the need to use their car arise.

We are looking for an entry level Facilities Assistant to cover a 12‑month maternity contract position to start ideally last week of August/first week of September. This role supports the organisation and hosting of internal and external events, ensures client suites and meeting rooms are ready and tidy, and covers reception when needed.

• Learning all front‑of‑house tasks and covering reception when required, answering calls and greeting clients
• Setting up meeting rooms in the client suite and other internal meeting rooms, ensuring the rooms are always client ready and refreshments are available
• Greeting and accompanying clients/guests from reception to the client suite or meeting rooms and providing refreshments
• Organising events and setting out rooms in line with requirements
• Ensuring desks are set up for new starters and cleared from leavers
• Answering tickets raised on the internal facilities system
• Helping the morning receptionist open incoming post and distribute to pigeonholes when required
• Carrying out routine tasks such as cleaning coffee machines, tea towel swaps, and replenishing stock where necessary

• Can‑do attitude, initiative, and growth mindset
• Strong attention to detail and accuracy
• Understanding of what goes into fantastic customer/client service and a desire to provide a brilliant office experience in a professional environment
• High standards of professionalism
• Strong organisational skills
• Strong communication skills – written and verbal
• Professionally presented
• Good computer skills
• Energy and a real get‑up‑and‑go attitude (this can be physically demanding)

We would love all applicants to have some office experience; however, if you have worked in a customer/client service role where providing excellent service mattered, we’d love to hear from you.