Medical Emergency Care​/AMU Ward Clerk

Medical Same Day Emergency Care/AMU Ward Clerk NHS AfC:
Band 2

Main area Acute Medicine Grade NHS AfC:
Band 2 Contract Permanent Hours

• Full time
• Part time

Department name 01. UHD - General Recruitment Site Medical Same Day Emergency Clinic Town Bournemouth Salary £25,272 pa pro rata Salary period Yearly Closing 04/10/2026 23:59 Interview date 14/10/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

The Ward Clerk supports the smooth day-to-day operation of the ward by providing administrative assistance, managing patient information, coordinating appointments, and acting as a key point of contact for patients, visitors, and healthcare staff.

Base site :
Bournemouth with the possibility of cross site working

Working hours : 12-hour shifts, 7.30am-19.30 and 9am-21.30

Liaise with individual team members and other departments as required, in a manner that will contribute to the effective and efficient running of the ward.

Work within our extremely busy SDEC Clinic and DVT clinic to ensure that notes are created and ready for same day patients & ensure that the diary is up to date. You may be required to call and liaise with patients about attending certain tests or appointments.

To arrange for the repair of faulty ward equipment.

To deliver post to patients. Answer the telephone and deal with enquiries in a courteous manner.

To open and sort incoming mail and distribute to relevant personnel for action.

To use the computer for inputting and accessing general patient information on Trust computer systems such as Ecamis, EPR, Agyle, Electronic Diary and Health of the Ward.

To assist with other duties that may reasonably be required. To ensure sufficient stock of paperwork and stationary supplies. Organise own workload to ensure that the priorities of the service need are met.

Liaise with…