Administrator, Business Administration, Administrative​/Clerical

Lettings Administrator

Location:

Bournemouth
Salary: £12.71 per hour
Job Type: Temporary to Permanent

Hours:

Monday to Friday, 08:30am - 5:00pm

Start Date:

Immediate Start Available

About the Role
We are currently recruiting for a Lettings Administrator to join a busy and growing
property team. This is an excellent opportunity for someone with strong administration skills and a passion for delivering excellent customer service.
The successful candidate will provide essential administrative support to the lettings team, ensuring the smooth running of day-to-day processes and providing a professional service to landlords, tenants, contractors, and colleagues.

Key Responsibilities

Providing administrative support to the lettings team
Managing incoming enquiries via telephone and email
Updating property records and maintaining accurate databases
Preparing and processing tenancy documentation
Supporting tenant move-ins and property management processes
Liaising with landlords, tenants, and contractors
Arranging appointments and coordinating diaries
Updating internal systems and maintaining accurate records
Assisting with general office administration duties
Providing excellent customer service at all times

About You
We are looking for someone who is organised, reliable, and confident working in a fastpaced environment. You will have excellent communication skills and the ability to build strong relationships with customers and colleagues.
You will ideally have:

Previous administration or customer service experience
Excellent attention to detail and organisational skills
A professional telephone manner
Strong written and verbal communication skills
Ability to prioritise workload and manage multiple tasks
Good IT skills and confidence using Microsoft Office systems
A proactive approach and willingness to learn
Previous property or lettings experience is desirable but not essentialTJCOM