Governance Analyst

Job Description

Unlock your potential by joining our Cash Asset Management & Reconciliation Utilities group, where you will play a pivotal role in identifying and reporting risks through proactive oversight, enhancing operational efficiency, and contributing to a dynamic and inclusive team culture.

As a Governance Analyst supporting Cash Asset Management and the Reconciliations Utility, you will play a key role in the management of risk associated with Resiliency and Inter-Affiliate Services and will have the opportunity to develop your skills in stakeholder collaboration, adaptability, analytical & strategic thinking.

The Governance Team provides independent oversight with the objective of maintaining a robust control environment to support the operational processes involved with CAM & RU deliverables.

• Oversee Inter-Affiliate Servicing engagements associated with CAM and RU processes, managing risk related to outsourcing.
• Maintain IAS engagements, considering local outsourcing laws and regulatory requirements, monitoring service performance through scorecard completion, and identifying and escalating potential risks early.
• Oversee Resiliency Plan strategies and dependencies, coordinate testing efforts, and support plan contacts with maintenance updates.
• Coordinate during Resiliency incidents, support tracking and communication, assess impact, and oversee execution of activities to recover business services rapidly.
• Advise operational leads and centralized governance contacts (Payment Operations Governance, Resiliency, Inter Affiliate Oversight, Outsourcing) to manage risk and efficiently adapt to changes in requirements.
• Oversee frameworks to report and monitor adherence to internal policies and standards, highlight risks, and track project deliverables.
• Contribute to planning and preparation of Governance Forum materials with thoughtfulness, attention to detail, and diligent tracking.
• Control information by providing accurate and timely responses, as well as concise reporting to Senior Management, Payment Operations, and Control partners.

• Candidates must be comfortable working with all levels of management and Senior Leadership, and will provide support of day to day running and oversight of this critical business function.
• A self‑starter, able to work autonomously, with strong time management skills; efficient at multi-tasking and working under pressure to deliver multiple business demands on‑time, to a high standard.
• Exemplifies the highest standards of diplomacy and integrity with strong work ethic and promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible style.
• Produce informative materials for communications and forums; is detail-oriented with the ability to provide quality executive summaries.

• Understanding of internal Firmwise policies and standards, preferably with experience in Resiliency and/or IAS Governance.
• Project and Change Management - execution focused and risk aware, a problem solver who can take responsibility for issues, propose clear and workable solutions, and track through to resolution.
• Passion for continuous improvement, creates conditions for identifying and solving operational process and data problems.
• Analytical mindset with ability to perform meaningful analysis, understand and explain underlying drivers (i.e., tell the story behind the numbers).