Claims Data Quality Lead

Role Overview

As part of our UK strategy and purpose, we are recruiting a Claims Data Quality Lead to join the Claims Insight & Performance team. This is a pivotal role at the heart of Allianz UK Claims, leading how we improve, govern and embed data quality across the function, ensuring it directly supports performance, customer outcomes and risk management.

This role is based in one of our offices in Bournemouth, Birmingham, Guilford or Milton Keynes. The position is hybrid, with an expectation to attend the office a minimum of 2 days per week.

Pay:
Circa £55,000 per year, based on relevant experience, skills for the role and location. Salary is only one part of our total reward package.

• Drive and coordinate the claims data quality improvement agenda aligned to business priorities.
• Identify and prioritise the data issues that most impact performance, customer outcomes and risk.
• Translate data quality gaps into clear, actionable improvement plans.

• Drive clarity and support the embedding of data ownership, stewardship and accountability across Claims.
• Work with the Operational Data Improvement Managers to embed consistent data quality management within operational teams.
• Enable Data Stewards to effectively own and manage data within their domains.

• Apply Central Data Office frameworks within the Claims environment.
• Ensure clear controls, transparency and audit readiness across key data domains.
• Embed proportionate governance that supports delivery, not just compliance.

• Link data quality improvements directly to operational outcomes.
• Track, evidence and communicate the impact of data quality on performance and decision-making.
• Ensure data quality enables effective use of reporting, analytics and AI.

• Increase understanding and confidence in data quality across Claims.
• Promote consistent, responsible data practices in day-to-day operations.
• Support the shift to proactive, owned and sustainable data management.

• Experience driving data quality or data governance improvement in a complex operational environment.
• Strong understanding of data ownership, stewardship and control frameworks.
• Proven ability to operate through others (e.g. embedded roles, federated models) rather than direct control.
• Ability to prioritise competing data quality issues based on business impact.
• Experience influencing and working with senior stakeholders across business and central functions.
• Confident communicating complex data concepts in a clear, practical way.

• Strong knowledge of Claims and the wider UK insurance environment (preferred).
• Responsible Artificial Intelligence usage.

• Flexible buy/sell holiday options.
• Hybrid working.
• Annual performance‑related bonus.
• Contributory pension scheme.
• Development days.
• Discount up to 50% on a range of insurance products including car, home and pet.
• Retail discounts.
• Volunteering days.

We offer flexible working options and support hybrid work patterns that balance customer needs with your personal circumstances and business requirements.

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. We hold multiple accreditations for gender inclusion, disability confidence, diversity champion status, and more. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to support their success.

As part of the Disability Confident Scheme, we support candidates with disabilities or long‑term health conditions through an Offer an Interview Scheme for those meeting the essential skills for the role. Applications can be submitted in larger text, hard copies or spoken formats.

07/07/2026