Business Relationship Manager

If you’re organised, adaptable and enjoy variety, you might be surprised how well your business management skills translate to a care home setting, where strong systems help supportexcellent care.

• £38,400 per annum reviewed annually and regularly benchmarked
• 39 hours per week

Location:
Zetland Court, 128 Alumhurst Road, Bournemouth, BH4 8HU

As Business Relationship Manager, you'll lead the home’s administration, recruitment and day-to-day coordination, keeping everything running smoothly. You’ll empower your team, maintain reliable systems and create a positive first impression for people exploring life in our home. With your organisation, attention to detail and proactive mind-set, you’ll make a meaningful difference to residents, families and colleagues.

At RMBI Care Co., our values are Kind, Supportive, Trusted
. They guide how we care, lead and work together. If these values resonate with you, you will belong here.

Whether your background is as an Office Manager, Business Administrator or Business Support Manager, we provide the guidance and support you need to thrive in this role.

• A welcoming, values-driven team where your contribution is appreciated
• 33 days paid holiday (rising to 38 with long service)
• Paid induction and ongoing training from day one
• Discounts on shopping, gifts and family days out
• Health cash plan for dental and eye care
• Freemeals, on-site parking and DBS check
• Opportunities to grow your career with a dedicated learning and development team

• Background in administration, office management, or recruitment/HR. A-level or NVQ4 is advantageous
• Confidence leading a small admin team
• Financial administration experience (purchase invoices, petty cash, supporting debt management)
• Strong organisational, communication and problem-solving skills
• Ability to handle confidential information with discretion
• A calm, approachable style that builds trust with residents and families

You’ll manage resident accounts, coordinate recruitment, support payroll and HR processes and ensure our systems remain accurate and efficient. You’ll be a key point of contact for prospective residents and their families, guiding them through the admissions process with clarity and reassurance. You’ll work closely with the Home Manager, ensuring smooth operations so the team can focus on delivering outstanding care.

This role is the heartbeat of the home. Your organisation and support make life smoother for the team, enrich residents’ experiences, and cement families’ confidence they can trust.

We are proud to be a Disability Confident – Committed employer and we actively encourage applications frompeople of all backgrounds and experiences.

Zetland Court –“Rated Good by CQC”, with 95% of RMBI Care Co. services either Outstanding or Good.