Customer Service Adviser

Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash?
Join our team today.

Pennon Water Services is looking to recruit three Customer Service Advisers to join our customer-focused team on a 12 month fixed term contract, offering a salary of £26,299 per annum. This is an excellent opportunity for individuals who are passionate about delivering high‑quality service and making a positive difference for customers.

As a Customer Service Adviser, you will be the first point of contact for customers, handling enquiries across a range of channels while ensuring a professional, empathetic and efficient service at all…