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Customer Experience Specialist – In-Branch & Digital Banking

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: HSBC Holdings plc
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

HSBC is seeking a Customer Service Representative to deliver outstanding service in a busy branch, taking ownership of customer inquiries and transactions while guiding customers on self‑service devices and digital banking options.

You will work 35 hours per week, Mon-Fri 09:00-17:00 and Sat 09:00-13:30, with some branch variations. Training is provided and a discretionary annual bonus accompanies a comprehensive benefits package.

Step into the Customer Experience Specialist – In-Branch & Digital Banking role at HSBC Holdings plc in Bournemouth, England, United Kingdom and grow with us.

The position is based in Bournemouth, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 23.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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