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Senior Customer Success & Omni-Channel Lead

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: Next Frontier Capital
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55000 - 72000 GBP Yearly GBP 55000.00 72000.00 YEAR
Job Description & How to Apply Below

J.P. Morgan in Bournemouth is seeking a Senior Customer Success Associate to shape and execute an omni‑channel strategy that drives engagement, adoption, and measurable impact across the organization.

You will partner across Employee Success, HR, Marketing, and Technology to deliver coordinated multi‑channel experiences and translate insights into actionable improvements. Here, a fast-paced, matrixed environment offers exposure to senior leadership and cross‑functional teams.

As a Senior Customer Success & Omni-Channel Lead, you will play an important part at Next Frontier Capital in Bournemouth, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success & Omni-Channel Lead role in the description above.

We appreciate your interest in this position.

Join Next Frontier Capital and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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