Accommodation; Homestay & Residence & Welfare Manager

Accommodation (Homestay & Residence) & Welfare Manager

Company Description – ETC International College, based in Bournemouth, is a leading English language school dedicated to delivering professional and qualified teaching in a welcoming and relaxed atmosphere. We offer a diverse range of English language courses designed for steady and enjoyable learning progression, and an authentic UK experience in a modern environment that enables students to create lasting friendships while achieving their language learning goals.

Role Description – This is a full‑time, on‑site role based in Bournemouth. The Accommodation (Homestay & Residence) & Welfare Manager will oversee student accommodation arrangements, ensuring students are provided with safe, comfortable, and supportive housing during their stay. Responsibilities include managing homestay and student residence placements, acting as the main point of contact for students' well‑being and safeguarding matters, liaising with accommodation providers, conducting regular checks, and maintaining compliance with relevant regulations.

The role also involves resolving student welfare concerns and ensuring a positive, supportive environment for all students.

• Strong organizational and administrative skills to manage accommodation arrangements and maintain accurate records
• Excellent communication and interpersonal skills to liaise with students, parents, and accommodation providers
• Knowledge of welfare support and safeguarding practices
• Conflict resolution and problem‑solving abilities
• Proficiency in using office software such as Microsoft Office Suite and database management systems
• Ability to work in a team‑oriented environment, as well as independently
• Experience in student services, accommodation management, or a similar role is preferred
• Relevant qualifications in social work, administration, or a related field are an advantage

• Entry level

• Full‑time

• Language Schools

Location:

Bournemouth, England, United Kingdom