Global Markets Operations Controls Vicepresident

As a Vice President in the Global Markets Operations Control Management team, you will lead the development and execution of a comprehensive control framework that protects our business and supports strategic growth. You will partner with diverse teams to drive governance, oversee risk management, and ensure operational excellence. Together, we will foster a culture of risk awareness, continuous improvement, and collaboration.

• Partner with Operations, Business, Audit, Compliance, and Regulatory teams to assess incidents, perform root cause analysis, and drive remediation of control issues.
• Conduct functional deep dive reviews and targeted risk assessments to identify, analyze, and address control gaps and emerging risks.
• Design and execute risk mitigation strategies based on audit findings, deep dives, and risk reviews, ensuring sustainable control enhancements.
• Develop, analyze, and publish standardized control metrics using business analytics tools to identify trends and opportunities for process improvement.
• Drive control remediation and risk mitigation programs using data-driven insights and metric-based analysis.
• Manage governance and reporting of control and risk initiatives through advanced analytics and visualization tools.
• Implement innovative technology solutions to automate controls, enhance data analysis, and support operational excellence.
• Review significant change agendas to ensure controls are maintained and assist with designing new controls as needed.
• Serve as a trusted advisor on operations risk, control, and audit matters, acting as a first line of defence with Operations.
• Coordinate internal and external audit engagements and regulatory reviews, including preparation, walkthroughs, evidence gathering, and remediation tracking.

• Bachelor's degree in Finance, Business, or a related field, or equivalent experience and multi-year experience in Asset Servicing or Custody operations within financial services.
• Demonstrated expertise in operational workflows, risk identification, and control implementation.
• Experience in internal/external audit, operational risk reviews, or targeted risk assessments.
• Strong business analytics skills, with proficiency in tools such as Tableau, Qlik, or Alteryx.
• Proven ability to conduct functional deep dives and root cause analysis with advanced analytical, problem‑solving, and process re‑engineering skills.
• Excellent verbal and written communication skills, with the ability to present complex findings to senior stakeholders. Strong influencing and negotiation skills, with experience building partnerships across multiple functions.
• Effective time management and prioritization skills in a dynamic, deadline‑driven environment.
• Proactive, self‑starter mindset with a commitment to delivering value‑added support.

• Master's degree or advanced certification in a relevant field.
• Experience with automation tools such as Alteryx or Xceptor.
• Demonstrated leadership in risk management or control functions.
• Experience supporting large‑scale change initiatives in a global organization.
• Familiarity with regulatory requirements impacting securities operations.
• Track record of fostering a culture of risk awareness and continuous improvement.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.

Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.