Compliance Support Specialist - MI

Location: Bournemouth/Hybrid - We will consider candidates located outside the Bournemouth area depending on location and experience.

Job Reference Number:MI270526

Mortgage Intelligence is part of One Dome, the 6th fastest-growing tech firm on The Sunday Times Tech 100. We process over £12 billion in mortgages a year and are actively disrupting the UK property market. As we scale, we are expanding our compliance function and seeking experienced professionals to protect our growing network.

This position is based within the Compliance department of Mortgage Intelligence, a mortgage and protection network. You will report to Head of Compliance and act as a key contact for our advisers, managing complex queries, assessing business risks, and protecting customer outcomes.

• Assessing financial promotions
• Reviewing introducers
• Undertake Fitness & Propriety checks on firms
• Complete welcome calls to new members
• Issue compliance bulletins
  
  Complaint handling and management
• Carry out root cause analysis

Industry experienced? We would like to hear from financial services professionals looking to leverage their expertise in a new direction. This is an ideal transition role for those with industry experience in any areas such as advising, administration, banking, complaint handling, file review, financial promotions, policy, and vulnerable customers.

No industry experience? We welcome applications from other similar industries where you can bring a fresh approach.

• Analytical Mindset:
  Sharp eye for detail to check documentation, analyse data, and produce management information (MI).
• Strong Communicator:
  Confident written and verbal skills to advise internal teams, handle difficult situations, and conduct welcome calls with network members.
• Delivery Focused:
  Organised, flexible, and calm under pressure to manage shifting priorities and timescales.
• FCA Knowledge:
  An understanding of FCA mortgage and insurance rules.

• Qualifications:
  
  We can fund and support your CeMAP and CeRER industry certificates
• Growth:
  Clear career progression in a forward-thinking environment
• Strategic Impact:
  Directly shape compliance standards and risk management in a booming tech-driven business
• Benefits: 22 days annual leave + company pension scheme

Everyone is Welcome Here

Different backgrounds make us stronger. We welcome everyone as your individuality is your strength.

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