Custody Asset Servicing Analyst

Are you interested in a changing environment and have experience within financial services? Then you found the right position for you!

As a Custody Asset Servicing Analyst in the Institutional Shareholder Services team, you will play a vital role in the processing of clients’ unit dealing activity in German and Swiss special funds and German public funds. This role gives you a unique opportunity to grow professionally within Custody Operations in Bournemouth, partnering with the ISS team in Frankfurt as well as teams in the wider Custody business, both locally and internationally.

• Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries
• Build strong internal working relationships and partnerships with colleagues in Frankfurt, Bournemouth and globally.
• Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels
• Work with Product, Network Management, Sub custodians and vendors to resolve day-to-day issues identified through daily operations and enquiry management
• Manage your individual workload to ensure individual, team and departmental deadlines and objectives are met
• Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment
• Provide support, guidance and training to share knowledge and strengthen the team to enhance global client experience
• Assist the Senior Manager in the day-to-day management of the instruction process ensuring effective workload balancing for team members
• Review all manual Controls for Timely Execution and Checks for accuracy

• Financial Services background, within a Custody or Security Services environment
• Successful performance in a risk-based environment with a proven track record of risk reduction
• Results based experience demonstrating strategic and analytical thinking
• Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently
• Experience of communicating both oral and written to management, clients and colleagues

• German language skill