Asset Associate – Operations

Bring market-moving corporate action announcements to life through accurate capture and disciplined controls. You will help protect clients and the firm by ensuring complex voluntary events are processed correctly and on time. Join a collaborative operations team where curiosity, ownership, and continuous improvement are valued. Work with global partners to resolve issues, strengthen processes, and improve how work gets done.

As an Asset Associate – Operations in Announcement Capture Utility Team, you support the accurate processing of high-risk, complex voluntary corporate action events throughout the announcement capture lifecycle. You will work closely with global partners to resolve discrepancies, answer service inquiries, and maintain strong risk and control discipline. We value precision, teamwork, and a constructive mindset that looks for ways to simplify, standardize, and improve the operating model.

Job responsibilities

Capture and validate voluntary corporate action announcements accurately and on time Perform daily controls and core processing routines to support a strong control environment

Produce and maintain required metrics and operational reporting for the team Investigate operational issues, driving items through to resolution with stakeholders

Escalate risk, control, or client-impact concerns promptly and appropriately

Communicate processing considerations, deadlines, and risks clearly to partners and management

Support client service inquiries with timely, accurate responses and proper documentation

Maintain audit readiness by updating procedures, evidence, and process documentation as needed

Participate in contingency and recovery routines, including testing and readiness activities

Contribute improvement ideas and support delivery of process, control, and technology changes

Required qualifications, capabilities, and skills

Experience processing corporate actions in an operations environment

Knowledge of asset servicing products and upstream/downstream process dependencies

Understanding of regional market practices and timelines for asset servicing events

Demonstrated attention to detail and commitment to high-quality, accurate processing

Ability to prioritize competing deadlines and manage workflow effectively under time pressure

Proven risk and control mindset, including adherence to procedures and timely escalation

Analytical problem-solving skills, with ability to investigate root cause and follow through to closure

Clear written and verbal communication skills for partner and stakeholder interactions

Ability to collaborate effectively with global teams across time zones and functions

Comfort working with manual and system-driven workflows, including documenting outcomes and evidence

Preferred qualifications, capabilities, and skills

Experience in reconciliations, settlements, trade support, custody, or fund accounting

Experience partnering with middle office, client service, or product teams on operational delivery

Exposure to operational risk management, audit support, or control testing activities

Demonstrated experience supporting process improvement or change delivery initiatives

Familiarity with workflow tools and producing operational performance metrics and dashboardsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are…