Waste and Cleansing Officer

Starting salary for this role is £32,061 (pro rata for part-time colleagues).

BCP Council are looking for a proactive Waste and Cleansing Officer to assist with the day‑to‑day operations of the Waste and Cleansing teams across BCP areas.

• Support the planning, allocation and coordination of operational activities to manage workflow and resources efficiently.
• Provide technical guidance and support to the operational team to ensure work is delivered to defined service standards.
• Assist with recruitment, training, inductions and performance management activities for the team.
• Contribute to service planning and development by quantifying and scoping potential works, including collating costs and tender information.
• Maintain accurate records and prepare reports relating to service activity, performance and issues.
• Represent the service unit at meetings with internal and external stakeholders to maintain effective working relationships.
• Manage customer contact using relevant systems, ensuring responses are accurate and timely.
• Update asset records and work schedules using appropriate IT systems.
• Deputise for the Waste & Cleansing Operations Managers.
• Undertake investigations into employment matters, collating evidence, conducting interviews and presenting information at hearings.
• Undertake compliance and welfare checks for the operational team.

• Experience of working in the waste industry.
• Ability to lead and develop motivated teams.
• Calmly resolving problems and delivering an excellent customer experience.
• Current valid driving licence required;
  Cat C preferred.

BCP Council is an equal opportunity employer. We are committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.