Recovery Worker

Main duties of the job

Our vibrant services in Bournemouth provide support to people concerned about their own or someone else’s alcohol or drug use. It is an integrated drug and alcohol service delivering an asset‑based community approach to treatment, supporting people with drug, alcohol, and mental health challenges. We operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

Recovery Workers play a vital role in supporting clients to identify their goals, ambitions and passions. They work with clients to create a treatment plan and guide them on the path to recovery. In this frontline role you will provide continuity of care through partnership working, care coordination, key responsibilities and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re treated with respect and dignity.

• Understand your clients
• Keep them safe
• Create a plan they can achieve with your support
• Check in with them and review progress
• Keep accurate and timely records of your contact with them
• Work effectively with other social care providers
• Continuously learn and reflect to improve outcomes for your clients
• Support your colleagues across the service to deliver excellent care

We require an active caseload, high levels of organisation, communication skills, and the ability to manage time effectively. A compassionate and motivated individual with strong relationship building skills and experience or motivation to work in the drug and alcohol sector is essential.

We are a charity providing integrated drug and alcohol services across England and Scotland. We partner with local authorities, health, and mental health services to deliver a comprehensive, community‑based approach. We are committed to an inclusive culture, welcoming underrepresented communities, people with disabilities, LGBTQ+ individuals and veterans.

Recovery Workers work full‑time (37.5 hours, Monday‑Friday). Salary ranges from £26,500 to £30,900 per year. Candidates must hold the right to work in the UK and we do not provide sponsorship. The role includes:

• Client support and care planning
• Case management and advocacy
• Health and wellbeing monitoring
• Collaboration with health, social care and criminal justice sectors
• Record keeping and reporting
• Participating in continuous professional development

• Relevant experience in health, social care, criminal justice or similar settings
• Demonstrated ability to build meaningful relationships
• Excellent communication skills and organisational ability

• Previous work with drug, alcohol or mental health populations is desirable

• 28 days annual leave, plus bank holidays
• Extra day off for birthday or special occasion
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto‑enrolment into pension scheme
• Access to Blue Light Card for savings
• Flexible working opportunities and wellbeing support
• Refer a Friend scheme – £500 bonus per successful referral after 6 months probation

Compassionate, motivated, passionate about impact, with a positive and engaging approach.

This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

We are an equal opportunities employer. We provide a guaranteed interview scheme for veterans and individuals with disabilities who meet the essential criteria. Under the Armed Forces Covenant we support veterans. Please let us know if you require any adjustments to the selection process.