Support Worker, Direct Support Professional​/ Direct Care

Salary
: £12.71 per hour

Working Hours
:
Up to 40 hours per week

Shift Hours
: 40 – 0

Service
:
Highlea Care Limited

Location
:
Ferryhill

Highlea Care Limited is part of the National Care Group, a well‑established provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements. Their approach is person‑centred, working closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.

National Care Group is a leading UK provider of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism, and complex related needs. Their mission is to empower those they support to lead their best life, enabling them to unlock their potential and live as independently as possible within the community.

• Paid, ongoing training with recognised qualifications
• Clear career development pathways – promotion from within
• A workplace that embraces diversity and inclusion
• Refer‑a‑Friend rewards – rewards for bringing great people into the team
• Flexible financial support – instant access to earned pay via Stream

As a Support Worker, you will play a key role in the lives of those you support, helping people build confidence, develop skills, and live fulfilling, independent lives. Every day presents an opportunity to make a positive impact.

• Provide personal care and support with eating, medication, and routine tasks
• Help plan and participate in fun activities, trips, and community events
• Encourage independence and celebrate every milestone
• Assist with daily tasks such as cooking, cleaning, and errands
• Build positive, trusting relationships through listening and open communication
• Support individuals to plan and achieve their personal goals and ambitions

• A caring, compassionate attitude
• Motivation to support others in reaching their goals
• Great listening and communication skills
• Previous experience in care is welcome but not essential – training and support will be provided