Night Team Assistant Manager

Join to apply for the Night Team Assistant Manager role at Village Hotels
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Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As the Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Working alongside the Night Manager, you will need to think on your feet, proactively solve problems and be versatile, supporting all hotel departments.

• Provide leadership and support to the night shift team, ensuring high standards of service delivery.
• Work closely with the Night Manager to coordinate operations across all hotel departments.
• Think on your feet, proactively solving problems that arise during the night shift.
• Maintain brand standards and uphold the company’s reputation for service excellence.
• Forge and maintain strong relationships with all departments.

• Strong customer service skills.
• Ability to lead and motivate your team, ensuring they are skilled and engaged.
• Ability to deliver brand standards.
• Experience in a hospitality or hotel environment is desirable.

Please note – All offers are subject to successful DBS checks in this role.

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on or off shift in our Village Hotel Starbucks stores.
• Excellent training and development – Rising Stars and Talent Academy programmes.
• Mobile Gaming training platform across several areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well‑being and healthcare benefits and monthly well‑being programmes.
• Mental health first aiders and up to 2 mental health days annually.
• Financial well‑being support and salary drawdown via Wagestream.
• Employee Assistance Programme.
• Flexible working hours.
• Supportive and inclusive work environment with regular team events.
• Reward and recognition incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Birthday off guaranteed.
• Discounted Health Cash plan and sick pay insurance.
• BIG People Days to celebrate, reward and recognise employees and local communities.
• Enhanced maternity and paternity benefits.
• Company pension scheme.
• Life Insurance.
• Terms & Conditions apply based on your contract.

Mid‑Senior level

Part‑time

Management and Manufacturing – Hospitality