Spa Manager

Who we are....

Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 88 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting ...

As Spa Manager, you will be responsible for the overall management, performance, and development of the spa. You will lead a talented team, ensure exceptional service standards, and drive commercial success while maintaining a calm, welcoming, and luxurious environment for guests and members.

Oversee the day-to-day operations of the spa, including treatments, facilities, and guest experience

Lead, train, motivate, and develop the spa team to deliver outstanding service

Manage schedules, payroll, and staffing levels to meet business demands

Drive revenue through treatments, memberships, retail sales, and spa promotions

Maintain high standards of cleanliness, health & safety, and regulatory compliance

Monitor budgets, control costs, and report on performance and KPIs

Work closely with hotel management to align the spa offering with the wider guest experience

Proven experience as a Spa Manager or Assistant Spa Manager within a luxury hotel or high-end spa

Strong leadership and people-management skills

Commercially minded with experience driving revenue and managing budgets

Passionate about wellness, guest experience, and service excellence

Highly organised with excellent communication and problem-solving skills

Flexible to work weekends and holidays as required

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew :

• Excellent progression opportunities
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts
• Stylish boutique uniform specially designed
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit / visa will be considered for this vacancy.