People Operations Coordinator; Part-Time

About The Role

We have an exciting opportunity at LV= for a self‑motivated, organised individual to join our established team as a People Operations Coordinator.

This role is offered on a fixed‑term contract of six months and will be based at our Bournemouth office. You’ll work to a hybrid model (a mixture of home and office working). Your hours of work will be 21 per week, with a minimum of 2 days per week in the office and the remainder of your hours to be worked from home if you choose.

Your working days and times will be agreed in line with both your requirements and the needs of the team, but we are pleased to offer some flexibility.

• Reviewing and issuing job offers for our internal and external candidates
• Working with our third‑party provider to monitor referencing checks, ensuring legal and regulatory compliance
• Conducting fraud checks and raising occupational health referrals for candidates where required
• Accurately updating platforms such as our ATS, LMS and HRIS, while safeguarding sensitive employee data in line with GDPR
• Supporting with pay and benefits queries and parental leave processing, ensuring accuracy and timeliness
• Actioning administrative amendments such as salary updates, changes in hours and processing leavers, plus other contractual changes, and producing accurate documentation and correspondence to reflect our tone of voice and brand values, in time for payroll cut‑offs and deadlines
• Monitoring, identifying and escalating risks, contributing to audits and annual referencing‑related checks, and upholding the People Operations Framework
• Working with the team to manage the shared mailbox for all people queries, offering clear, accurate, and timely support
• Once you’re established within your role, you will have opportunities to develop should you wish, by getting involved in project work and supporting the People Delivery & Advisory team with policy reviews and note‑taking

• Have previous experience of carrying out accurate HR administration and on-boarding processes
• Demonstrate a strong customer focus and communication skills
• Consistently pay attention to detail and identify any errors or inconsistencies
• Be self‑motivated, with the ability to prioritise workload effectively
• Have some experience of working with HR systems and Microsoft platforms (such as Outlook, Word, Excel and Teams)
• Have a strong understanding of employment law and HR best practice
• Showcase a proactive, can‑do attitude and a passion for continuous improvement
• Be able to work effectively as part of a team
• Have experience of working in financial services and/or be working towards a CIPD qualification
• SMCR knowledge and experience of supporting on SMCR annual activities is desirable but not essential