Salesforce Technical Consultant

Overview

Team - Technology Enablement

Working Pattern - Hybrid - 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time hours.

We are happy to discuss flexible working!

As a Salesforce Technical Consultant, you’ll be a hands‑on technical expert within our Salesforce Enablement Team, shaping platform strategy, governance and innovation across a large‑scale, multi‑cloud Salesforce environment. You’ll apply deep technical knowledge to design, build and optimise solutions that power millions of member and colleague interactions. You will play a key role in the continued growth and success of our Salesforce platform.

• Deep Salesforce technical expertise across multi‑cloud environments
• Platform strategy, governance and innovation leadership
• Strong stakeholder engagement and consultancy skills

• Platform Strategy: Actively shape and support the strategic direction of the Salesforce platform us on enabling technologies such as Data 360 and Agentforce.
• Collaborate with the Salesforce Enablement Team and Product Delivery Streams to identify opportunities and maximise business value from core and emerging platform capabilities.

• Innovation & Technical Expertise: Prototype and present demos or proof‑of‑concepts to showcase new Salesforce capabilities, emphasising how Agentforce and Data 360 can unlock value for Vitality.
• Evaluate and recommend new Salesforce features based on release notes, roadmap updates, Salesforce events and product announcements.

• Stakeholder Engagement: Act as a trusted advisor to business and technical stakeholders, facilitating workshops to elicit, interpret, and refine requirements, mapping these to Salesforce capabilities.

• Governance & Compliance: Work with the Head of Salesforce Enablement to define, refine, and uphold platform standards and governance processes. Collaborate with the Salesforce Data Consultant to ensure alignment on data governance, security and compliance across the platform, including within Data 360. Support and, where appropriate, lead the fulfilment of compliance activities (e.g. audit deliverables, biannual recertification, data governance and access reviews).

• Operational Excellence: Monitor system performance and release processes, and, in collaboration with the wider Salesforce Community of Practice (CoP), identify opportunities for optimisation across IT Operations and CI/CD pipelines.

• Educated to degree level in a technology related subject, or evidence of equivalent experience
• Attained core Salesforce certifications (e.g. Platform Administrator, Platform App Builder, Platform Developer 1, etc) or evidence experience with the Salesforce platform
• Attained or actively working towards Agentforce Specialist and Data Cloud Consultant
• Experience working on Salesforce products, implementing solutions using a variety of functionality options, including integration with other systems
• Experience with CI/CD pipelines
• Experience working on multiple in‑flight initiatives at any time
• Advanced investigative, analytical, and logical critical thinking skills
• Experience working within Agile methodology and use of governance tools (e.g., Jira/Confluence)

• Bonus schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12% – We will match your contributions up to 6% of your salary
• Vitality health insurance – Award-winning with its own rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.

• Help you to be the healthiest you’ve ever been
• Create an environment that embraces you as you are and enables you to be your best self
• Give you flexibility on how, where and when you work
• Help you advance your career by playing to your strengths
• Give you a voice to help our business grow and make Vitality a great place to be
• Give you the space to try, fail and learn
• Provide a healthy balance of challenge and support
• Recognise and reward you with a competitive salary and amazing benefits
• Be there for you when you need us
• Provide opportunities for you to be a force for good in society

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.