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Senior CX, Support & Resilience Leader

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: Ageas
Full Time position
Listed on 2026-01-30
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
A leading UK insurer is seeking a Head of Customer Experience, Support and Resilience to lead customer experience enhancement and operational resilience strategies. This role involves shaping customer journeys, managing training initiatives, and ensuring compliance with regulatory frameworks across various brands. The successful candidate will have strong leadership and stakeholder management skills, alongside a proven track record in delivering customer-focused programmes.

Flexible working options and substantial benefits are offered.
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Position Requirements
10+ Years work experience
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