Data Operations Manager

Team – Group Architect and Engineering Standards

Working Pattern - Hybrid – 2 days per week in either our Bournemouth or London Vitality Offices. Full time hours.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Data Operations Leadership
• Strategic stakeholder management skills
• Scalable Systems & Compliance Mindset

What this role is all about:

At Vitality, data isn’t just numbers, it’s the engine that powers our strategy, drives our Journey model and enables smarter, faster decisions across the business. We rely on quick, accurate and accessible data to fuel insights, support our operational teams and continuously improve how we work. As we scale our data platforms and increase the demand for reliable, automated data flows, we’re now expanding our leadership capability, which is why we’re hiring a Data Operations Manager to help take our data delivery to the next level.
The Data Engineering function plays a pivotal role in bringing together cutting‑edge technology, strong processes, skilled people and clear principles to enable seamless, automated data orchestration across the organisation.

Key Actions

• Develop and manage data pipelines to support data integration, data processing, and data management
• Offer technical leadership and mentorship of Data Ops within the Data Engineering team.
• Lead development teams to ensure data operations run smoothly and delivery is to plan
• Establish scalable, efficient, and automated processes for large scale deployments (including machine learning solutions)
• Manage, monitor, and troubleshoot machine learning infrastructure.
• Develop and maintain relationships with stakeholders to understand their data needs and provide appropriate data solutions
• Identify and implement new data technologies and tools to improve data operations and increase efficiency
• Ensure best practice adopted and followed in relation to build, release and deployment activities
• Monitor data operations to ensure their completeness, and consistency across different environments and processes
• Ensure environments are usable, consistent and compliant amidst an environment of rapid change and growth.
• Ensure data operations comply with regulatory requirements and industry standards
• Provide regular reports on data operations and performance to senior management and stakeholders.
• Work with stakeholders to identify key performance indicators (KPIs) and metrics to measure data operations' effectiveness and impact on business outcomes

What do you need to thrive?

• Prince 2, APM Certification or Agile equivalent
• Minimum of 5 years of experience in data operations, data management, or related field
• Confidence in delivering both Business and Technology Change Initiatives
• Experience working with Exec level Stakeholders and Sponsors
• Demonstrable experience working within a complex matrix management environment
• Experience in managing teams of Data Analysts, Data Engineers, and QA analysts both on and offshore in waterfall and agile disciplines

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.