Core Rails Senior Product Delivery Associate

Job Description

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

J.P. Morgan Payments is looking for a Senior Associate to support and lead Payments Product Delivery execution as part of the Global Payments Strategy. In this role you will contribute to day‑to‑day delivery activities across strategic initiatives impacting the Payments product offering, alongside regulatory and mandatory industry change with a focus initially on ISO 20022. You will partner closely with global and regional execution teams and work with functional stakeholders across Product, Technology and Operations to help drive disciplined execution, clear reporting and effective issue management.

As a Senior Associate within J.P. Morgan Core Payment Rails Product Delivery you will support the delivery of transformation initiatives with a particular focus on ISO 20022 and the future of payments. You will help own and maintain delivery plans, coordinate working sessions, track milestones and produce clear status updates, while learning how to manage dependencies, risks and stakeholder expectations across a complex organisation.

With the rapid pace of change within Core Payment Rails you will gain exposure to foundational change shaping the future of payments – unlocking richer data, better automation and improved client outcomes across domestic and cross‑border clearing. The role provides the opportunity to build practical delivery skills across multiple work streams, develop an understanding of how product and regulatory change is executed at scale and contribute to outcomes that improve client experience and operational effectiveness.

• Support the execution of ISO 20022 adoption/migration initiatives by coordinating tasks, tracking progress and helping maintain delivery documentation across work streams.
• Assist in developing and maintaining project plans, RAID logs and delivery artefacts, ensuring alignment with stated business objectives and regulatory or market deadlines.
• Partner with Product, Technology and Operations teams to support milestone delivery, including scheduling forums, capturing actions/decisions and following up on commitments.
• Help gather and organise requirements and evidence needed for Global and Market Infrastructure‑specific deliverables, supporting local Product team collaboration and sign‑off processes.
• Produce clear, timely progress updates for delivery leads and stakeholders, escalating risks, issues and slippage as appropriate through established governance.
• Support issue triage and resolution by documenting impacts, dependencies and next steps, and tracking actions through to closure.
• Contribute to continuous improvement by identifying recurring delivery pain points and proposing practical process or efficiency enhancements.
• You will have the opportunity to take end‑to‑end ownership for key program deliverables such as the end‑to‑end planning, delivery and implementation for a specific business outcome.

• Experience in project delivery, product implementation or change execution within a financial services environment or a similarly complex organisation.
• Ability to work effectively across multiple teams and stakeholders, with a disciplined approach to follow‑through, documentation and task management.
• Strong written and verbal communication skills, with attention to detail and the ability to translate discussions into clear actions, risks and decisions.
• Proactive, organised and eager to learn, with a practical problem‑solving mindset and comfort operating in a fast‑paced environment.
• Client and business‑centric orientation, with an interest in how product changes translate into client outcomes and operational performance.
• Familiarity with project tracking, reporting and risk/issue management concepts.

• Payments experience and/or exposure to ISO 20022.
• Experience with formal governance routines.

We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.