Builds Engineer

Builds Engineer | Bournemouth | £26,000

If you're someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you'll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear.

As a Builds Engineer, you will benefit from:

22 days holiday + bank holidays
Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102
Healthcare scheme
Pension scheme
As a Builds Engineer, your responsibilities will include:

Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot
Maintaining accurate device asset records and documentation throughout the full hardware lifecycle
Logging, triaging, and managing support tickets through Connect Wise, ensuring clear escalation notes where required
Supporting hardware lifecycle management including refreshes, repairs, and decommissioning
Assisting with stock management and contributing to process improvements for device builds and deployments
As a Builds Engineer, your experience will include:

Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment
Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools
Experience using a ticketing system such as Connect Wise or similar
A solid understanding of operating systems, application installation, and basic security tooling including Defender
Good communication skills and a reliable, methodical approach to documentation and asset management
Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous