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IT Second Line Technician — Cloud, Security & End-User Support

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: Protect Line Ltd
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 27000 - 33000 GBP Yearly GBP 27000.00 33000.00 YEAR
Job Description & How to Apply Below

Protect Line Ltd in Bournemouth is seeking an IT Second Line Technician to handle escalated incidents and support our cloud and on-premise infrastructure. You will own tickets through resolution, support Microsoft 365, Exchange Online, SharePoint, One Drive and Teams, and help strengthen security with best practices.

You will work with Active Directory/Entra and network services, liaising with users to resolve issues efficiently while maintaining service levels in a busy environment.

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