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Head of Development; Trust Retail

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: Hibob Inc.
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Head of Development (Trust Retail

Company

Description:

Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services. Driving value for our clients and demonstrating genuine care for their success, is a core value of ours.

We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at

Trust Payments have an exciting opportunity for a Head of Development (Trust Retail) to join our Trust Retail team.

Location:

Hybrid - UK / Bournemouth, United Kingdom (Candidates MUST be willing to based in Bournemouth)

Salary:

Competitive + Benefits

*** During your 6 months period, you'll be based in the office full-time, after 6 months, you'll have the opportunity to move to a hybrid working pattern.

Please note that due to the nature of this role, all shortlisted candidates will be required to attend an in-person interview at our Bournemouth office.

*** Our New Bournemouth Office
  • Topfloorofficeswithstunningseaviews
  • Roofterrace—agreatspottorecharge
  • Socialareacompletewithapooltable
  • Central Bournemouthlocation
  • Justa
    15-minutewalktoBournemouthbeach
  • Regular social events to keep the team connected
How will you make an impact in this role?

Follow and encourage all members of the software department to adhere to the expected development standards across the core code base and expected development processes. Provide suggestions and improvements to coding standards and processes

This role includes participation in an on-call Rota, providing 24/7 support coverage for a one-week period approximately every 5 to 6 weeks (subject to Rota size at any given time).
  • On-call allowance: A fixed additional payment is provided for each on-call week, compensating for your availability during that period
  • Time Offin Lieu (TOIL):

    Whereworkiscarriedoutsignificantlyoutsideofstandardworkinghours,TOILwillbeaccruedaccordingly

We are committed to ensuring that out-of hours responsibilities are shared fairly and that colleagues are appropriately recognized for their time and commitment.

What We Expect of You, Day To Day:
Development & Process
  • Implement and continuously refine Agile, Scrum, and Kanban methodologies to improve developer velocity
  • Oversee and optimise development processes, identifying and implementing improvements as needed
  • Align Jira workflows with delivery methodologies, implementing efficiencies where appropriate
  • Collaborate with the Delivery team to adapt working methodologies to situational demand
  • Uphold and facilitate agreed Agile ceremonies to support effective Sprint execution
  • Enable development teams to achieve Sprint and project goals across multiple concurrent work streams
Mentorship
  • Coach and motivate Development Managers and Senior Developers to develop their team leadership skills and problem-solving abilities
Culture
  • Help establish a culture of psychological safety where developers and testers feel comfortable taking risks and learning from failure
Customer Interaction
  • Engage with customers and stakeholders to resolve issues and develop solutions

    Communicate effectively with customers across in-person and remote settings
  • Represent the team in customer-facing ExCo and planning sessions
Knowledge
  • Have a comprehensive understanding of Trust Retail's software products, and how they…
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